Club Arnage

Club Arnage => Help => Topic started by: pretzel on January 21, 2004, 02:46:25 pm

Title: ACO Reservations Number
Post by: pretzel on January 21, 2004, 02:46:25 pm: Has anyone out there tried phoning the new number for Reservations shown on ACO headed paper? Tried several times today but get the 'number unobtainable' tone.
Title: Re:ACO Reservations Number
Post by: Barry on January 21, 2004, 03:02:06 pm: If the number you tried is 0033 892 697 224, I got through to them about 10 days ago on it.
Title: Re:ACO Reservations Number
Post by: Steve Pyro on January 21, 2004, 03:04:00 pm: I normally e-mail them (with a read receipt) and they act on my e-mail on the day.
Title: Re:ACO Reservations Number
Post by: jpchenet on January 21, 2004, 05:36:19 pm: Did you remember to remove the first 0??
Title: Re:ACO Reservations Number
Post by: pretzel on January 21, 2004, 05:50:39 pm: Quote from: Barry on January 21, 2004, 03:02:06 pm
If the number you tried is 0033 892 697 224, I got through to them about 10 days ago on it.

Yep - that's the number I tried, and yes JP - I even remembered to remove the first '0' (although having been unsuccessful I tried it the other way as well), all to no avail.

I thought I had some international call barring problem as I am calling from work but no - I can get the general enquiries line OK. Maybe it's because it's some sort of premium rate line bbut normally I get some sort of message advising that.

An e-mail is on it's way but I wanted to speak to them to ensure they fully understood the changes I want. You know how it can be sometimes......
Title: Re:ACO Reservations Number
Post by: Steve Pyro on January 21, 2004, 06:05:46 pm: Quote from: pretzel on January 21, 2004, 05:50:39 pm
An e-mail is on it's way but I wanted to speak to them to ensure they fully understood the changes I want. You know how it can be sometimes......

After I had my original invoice for my allocation, I needed some more camping and entry tickets.
I sent the invoice back with my credit card number and a covering note requesting the extra tickets. They added the extra tickets and charged my credit card for the additonal total.

Then.....I needed even more camping and entry tickets, so I e-mailed the ACO.
Three days later I received in the post an amended invoice and request for payment for the extra tickets I had e-mailed them about.

So....the ACO ticketing girls are attentive and are complying with my (admittedly awkward) requests without protest.
No complaints here. :) :)
Title: Re:ACO Reservations Number
Post by: jpchenet on January 21, 2004, 08:02:01 pm: I've still not heard anything from them yet about our tickets so I may need you to contact them again Steve and ask for some more!! :)
Title: Re:ACO Reservations Number
Post by: Robbo SPS on January 21, 2004, 09:23:32 pm: Quote from: jpchenet on January 21, 2004, 08:02:01 pm
I've still not heard anything from them yet about our tickets so I may need you to contact them again Steve and ask for some more!! :)

I emailed and asked for 2 more spaces , and have never heard anything else. Thankfully this site excists as does Smokie.....
Title: Re:ACO Reservations Number
Post by: smokie on January 21, 2004, 11:51:52 pm: Thank you for those kind words Robbo. Brown-nosing will get you everywhere... :)
Title: Re:ACO Reservations Number
Post by: pretzel on January 23, 2004, 09:31:30 am: Just a quick update - It seems that my works telephone system is indeed blocking this number as it is a premium rate line. Calling from home gets through OK.

Only problem is I'm never at home during the ACO office hours so I'll have to rely on the e-mail. No response as of yet.........
Title: Re:ACO Reservations Number
Post by: jpchenet on January 23, 2004, 10:02:53 am: How about a call from your mobile Pretzel??
Title: Re:ACO Reservations Number
Post by: pretzel on January 24, 2004, 06:53:20 pm: Quote from: jpchenet on January 23, 2004, 10:02:53 am
How about a call from your mobile Pretzel??

Good idea JP, hadn't thought of that. As usual it's the blindingly obvious that passes me by :-[