Club Arnage
Club Arnage => General Discussion => Topic started by: slash on March 14, 2024, 01:59:58 pm
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Been trying to book a guest pass for the members area for Wednesday/Thursday for the past week, but the website will only sell them with a members pass for the same days. As I already have a pass for the week I was fearing the worst and resigned myself to an ACO rip off of some sort. Anyway, emailed this morning, was called back within the hour, and as I already had a full week pass, I was able to buy a full week guest pass despite them being shown as sold out on the members website.
I have to say well done ACO for excellent customer service.
FYI I was told that the Wednesday/Thursday passes will not be valid on the Friday.
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Wow that's shocking as I was told the opposite a week ago ??
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Wow that's shocking as I was told the opposite a week ago ??
I was about to link your post to here tbf but sounds like they are not sure whats going on.
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Confusion at the ACO?
Surely not!!
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I certainly understood they were sold out weeks ago.
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Had a phone call today. They are sold out and you can only add one guest now ! But at the time I renewed I could have added more as I had them in my cart.
Poor chap on the phone was nearly apologising about the decisions being made are above his pay grade.
But still a no no !
Pierre Fillon wasn't available to comment 😉
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Pierre Fillon wasn't available to comment 😉
Apparently they wouldn't let him in the building as he didn't have his guest pass...... ;)
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I certainly understood they were sold out weeks ago.
If you don’t ask you don’t get! I was offered them with my membership renewal on Friday!
To avoid doubt I had to pay for them.