Club Arnage
Club Arnage => Help => Topic started by: AndyN on June 03, 2003, 10:34:15 pm
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My tickets have not yet arrived from the ACO. They have billed me, the ticket office phone is always engaged and the emails remain unanswered. Any ideas? ???
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Are you still on the waiting list for any other tickets. Sometimes they won't wend out your allocation until they either have those available for you or you cancel the wait list.
Have you tried both phone numbers?? I know that they weren't answering the phones during the weekend of the Moto GP but that should now be rectified. Also, try faxing them, they've always been pretty responsive to that before.
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same story here. Phone em up on 0033 243 402475 when you hear the french guy press 3 followed by the star key, this puts you in the queue for an english speaking assistant, took about 10 min hold this morning.
Suggest you insist that they UPS them to you which they agreed to do with me.
Good luck
Jem
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I'd be telling them NOT to post them, and go collect at the Rotunda when you get there...especially if there is a French public holiday and strike imminent....
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Andy
I know how you feel. I ordered my camping pass for Karting Nord the Monday after last years racing. Ended up on the waiting list and was finally offered a place in Beausejour at the start of April. I sent my payment details off the next day and got a conformation letter a couple of weeks later. The money has gone out of my account and I am still waiting. If nothing arrives tomorrow, I feel a rather stiff phone call to France will be in order. >:(
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Andy, don't worry. If your tickets don't arrive in time, just take your booking receipt and your payment details with you, go to the office at the racetrack and claim replacement tickets, one of my mates did it 2 years ago and it was no problem.