Club Arnage

Club Arnage => Help => Topic started by: spill1980 on May 14, 2006, 12:12:46 am

Title: tickets payment query
Post by: spill1980 on May 14, 2006, 12:12:46 am

This is the first year that I've ordered my tickets direct from the aco and as yet nothing has shown up on my credit card and no confirmation that I've actually got my tickests. Is this normal?

Title: Re: tickets payment query
Post by: Fran on May 14, 2006, 09:12:59 am

No, I wouldnt say it was normal, but when did you place your order?  If it was someitme ago, the usual sequence is you get confirmation around December - request for payment around January/February (they take the money from your credit card soon after you give them details) - tickets in May.

I would recommend you telephone them asap - they speak english so dont worry about that!

If they have lost your order and you have no tickets I think Paddy_NL has some spare Bleu Nord tickets still - see the "Tickets for sale" thread.

Good luck!

Fran

Title: Re: tickets payment query
Post by: Dorset Lad on May 23, 2006, 05:08:51 pm

Same for me really except I only ordered mine about 6 weeks ago and I have had a prompt response from them on email (see below)

Dear Sir,

Don't worry! I can see on your order that we have not had time to
register your payment yet but you mustn't be afraid, we have many many payments to
register and many tickets to send. Anyway, we won't cancel your booking.

I had this a week ago, and still nothing. Do they send out this late normally?
 ???

Title: Re: tickets payment query
Post by: Lawnmower Man on May 23, 2006, 05:26:01 pm

I really wouldn't worry.   

Assuming you are collecting the tickets take copy of your emails and so on and check with your credit Card company if you have paid before you leave.

Personal I have only been getting ticket before I leave for the last few years as I have been going with other and wanted to be sure we are on the same camp site.

Also I've bought additional tickets with out problems.

At the end of the Day the ACO are not out to  rip you off.


I've only once known them to say that they are sold out of Campsite tickets in 27 years of going to the event.

Title: Re: tickets payment query
Post by: Andy Zarse on May 23, 2006, 05:27:30 pm

Dont be afraid?? It's ok for them to say that but personally I'd be more afraid than a hen on it's way to a date with this lot:

Title: Re: tickets payment query
Post by: Dorset Lad on May 23, 2006, 06:08:08 pm

Thanks, First time I have bought tickets direct, fed up with how I was being treated by MRI, as I use the Poole to St Malo ferry route and they will no longer give me an option to use it.

I have not even had a letter of how to pay ACO yet, but hey, they are the French!

Stay cool  8)

Title: Re: tickets payment query
Post by: wishy on May 23, 2006, 07:29:44 pm

You should recieve in the post and order form which you can fax /email or post back with your credit card details they will then send a confirmation and credit card slip back to you.

Title: Re: tickets payment query
Post by: Dorset Lad on May 24, 2006, 01:18:11 pm

Thanks Wishy, it's just that the 24 is not too far away now and I have spent £300 on a Ferry. I will though stay calm!

Title: Re: tickets payment query
Post by: Robspot on May 24, 2006, 01:38:33 pm

Ring them on 33 892 697 224 (from the UK) and ask for someone who speaks English, they will put you through usually, then you can ask them very politely what the f**k they think they are playing at.

Title: Re: tickets payment query
Post by: Stu on May 24, 2006, 01:39:33 pm

Quote from: Dorset Lad on May 23, 2006, 06:08:08 pm

Thanks, First time I have bought tickets direct, fed up with how I was being treated by MRI, as I use the Poole to St Malo ferry route and they will no longer give me an option to use it.

I have not even had a letter of how to pay ACO yet, but hey, they are the French!

Stay cool  8)

Ring Them Today and keep trying till you get an answer. They speak good english and at least you'll know and can do something about it. Its a small price to pay for peace of mind. There's quite a few spare tickets coming up on the buy sell pages so at least you stand a chance. At the very minimum you only need a camping ticket (if you intend to camp that is) or parking ticket. General admission tickets are available at the door and never run out.

Title: Re: tickets payment query
Post by: Dorset Lad on May 24, 2006, 02:08:24 pm

I will ring them thanks. I want a parking ticket and 2 Granstand tickets and the later is the ones I am worried about. As you say, general admission tickets are not a problem.

Title: Re: tickets payment query
Post by: Honda S2000 on May 30, 2006, 04:40:18 pm

Slightly OT but where do you pick up the tickets at thew circuit? I have bought 2 extra and they say to get them from the booking office or the welcome area but looking at the map I haven't got a clue where that is  ???.

Can anyone point me in the right direction please?  :'(

Title: Re: tickets payment query
Post by: Ferrari Spider on May 30, 2006, 05:41:23 pm

if you look here, you'll find a wonderful write up which will tell you exactly how to pick the tickets up, completed by my own fair hand.

http://www.lemanszone.de/caguide2006/13-howtogetthere.pdf

and here for more info.

http://www.lemanszone.de/caguide2006.html

Title: Re: tickets payment query
Post by: Lawnmower Man on May 31, 2006, 11:39:55 am

Just  a to folow up on things,  I ordered some additional tickets on May 23rd.  To today I recieved the Acknowledggement and receipt.

T.