Club Arnage

Club Arnage => General Discussion => Topic started by: Werner on April 01, 2022, 07:36:51 pm



Title: New ACO experience
Post by: Werner on April 01, 2022, 07:36:51 pm
No April fool: This morning I sent an e-mail to the ACO ticket office asking about the campsite opening times. Based on my previous experience when communicating with them I didn’t expect much. But now I’m sitting here, shivering and deeply shocked!!! They replied within less than 1 hour!!! And furthermore, they even came back with a precise and useful answer!!! This has never happened before! Something must have changed, probably they have hired new staff. Or sacked the ticket office manager.

« Hello, The Bleu Nord Campsite for the 24 Hours will open non-stop from Friday 3rd June 9.00 am to Monday, 13th June noon. »



Title: Re: New ACO experience
Post by: cja on April 03, 2022, 11:28:59 am
Wonderful news!


Title: Re: New ACO experience
Post by: geoffd on April 05, 2022, 07:37:47 pm
cut 'n' paste from their website - "Open non-stop from Friday, 3rd June 9.00 am to Monday, 13th June noon." I think it applies to all campsites


Title: Re: New ACO experience
Post by: clkgtrlm1 on April 07, 2022, 05:48:41 pm
They do seem to be more helpful and knowledgeable this year.

Although they could not help me when I wanted to buy GS tickets only - because we already had GE tickets.
I mean, what an utterly ridiculous policy where you can only buy GS tickets if combined with a GE!!

 ???
I wonder how long this restriction is going to last once the event week is happening?


Title: Re: New ACO experience
Post by: Barry on April 28, 2022, 01:29:07 am

Although they could not help me when I wanted to buy GS tickets only - because we already had GE tickets.
I mean, what an utterly ridiculous policy where you can only buy GS tickets if combined with a GE!!


Agree, totally stupid.
I used to buy my GS tickets when they became available, then get my GE at the circuit to spread the cost.



Title: Re: New ACO experience
Post by: Chrisgr31 on May 06, 2022, 08:42:03 am
On the spreading the cost when I bought my tickets I was able to spread the cost over 3 installments at no extra cost.  No option to select a date they came out the bank though - not being the day before pay day would have been helpful!