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Author Topic: Members area 2024  (Read 5617 times)

Offline slash

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Members area 2024
« on: March 14, 2024, 01:59:58 pm »
Been trying to book a guest pass for the members area for Wednesday/Thursday for the past week, but the website will only sell them with a members pass for the same days. As I already have a pass for the week I was fearing the worst and resigned myself to an ACO rip off of some sort. Anyway, emailed this morning, was called back within the hour, and as I already had a full week pass, I was able to buy a full week guest pass despite them being shown as sold out on the members website.
I have to say well done ACO for excellent customer service.

FYI I was told that the Wednesday/Thursday passes will not be valid on the Friday.
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Offline enzo

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Re: Members area 2024
« Reply #1 on: March 14, 2024, 02:45:06 pm »
Wow that's shocking as I was told the opposite a week ago ??
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Offline Kev_mk3

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Re: Members area 2024
« Reply #2 on: March 14, 2024, 05:25:11 pm »
Quote from: enzo on March 14, 2024, 02:45:06 pm
Wow that's shocking as I was told the opposite a week ago ??
I was about to link your post to here tbf but sounds like they are not sure whats going on.
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Offline slash

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Re: Members area 2024
« Reply #3 on: March 14, 2024, 05:52:31 pm »
Confusion at the ACO?
Surely not!!
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Offline Aysedasi

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Re: Members area 2024
« Reply #4 on: March 15, 2024, 10:00:54 am »
I certainly understood they were sold out weeks ago.
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Offline enzo

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Re: Members area 2024
« Reply #5 on: March 15, 2024, 12:10:38 pm »
Had a phone call today. They are sold out and you can only add one guest now ! But at the time I renewed I could have added more as I had them in my cart.

Poor chap on the phone was nearly apologising about the decisions being made are above his pay grade.
But still a no no !

Pierre Fillon wasn't available to comment 😉
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"The great fallacy is that the game is first and last about winning. It's nothing of the kind. The game is about glory. It's about doing things in style, with a flourish, about going out and beating the other lot, not waiting for them to die of boredom."

Offline Aysedasi

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Re: Members area 2024
« Reply #6 on: March 15, 2024, 12:39:57 pm »
Quote from: enzo on March 15, 2024, 12:10:38 pm


Pierre Fillon wasn't available to comment 😉

Apparently they wouldn't let him in the building as he didn't have his guest pass......  ;)
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Offline Chrisgr31

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Re: Members area 2024
« Reply #7 on: June 03, 2024, 03:00:51 pm »
Quote from: Aysedasi on March 15, 2024, 10:00:54 am
I certainly understood they were sold out weeks ago.

If you don’t ask you don’t get! I was offered them with my membership renewal on Friday!

To avoid doubt I had to pay for them.
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