I've just received this ACO email following my query as to why I was not allocated HA even though our booking went in on the first day of orders. 
"Dear Sir,
Due to some works there are less places in Houx annexe, that’s the reason why you got Bleu Nord. People who have been coming for over 20 years got the priority. Sorry for the inconvenience.
Sincerely,
Service Réservation / Booking Office"
Ticket agencies that pay us a premium got the priority more likely!
I had a very similar 'conversation' with them, with the same results. I wrote back saying I had been going for over 40 years, even attaching a copy of the 1967 program - to which I got this response:
Dear Sir,
We have some new contracts with some agencies and we allocated some places in Maison Blanche.
Furthermore, we have a system of regular clients and even some of these people who have places in Maison Blanche since more than 20 years won’t be able to go there because of the works.
Best regards,At least they admitted that the agencies got priority.
How can they have records of people ordering 20 years ago?? You didn't have to book till the mid 90's - just turned up at the campsite and paid the man on the gate!
The big problem here, I believe, is that when we send emails to the ticket office, we are only dealing with the office staff, who are probably doing an excellent job within the confines of the remit handed down from the decision/policy makers in the upper echelons of the ACO. It is those people that we have to get access to in order to have any chance of changing or influencing the policy. I believe we would have a greater chance of being heard at such levels if we approached them as a body (CA??), rather than as individuals.
Perhaps we need a person or committee to investigate how best to do this and to analyse various options like becoming a ticket agency, calling on any 'influential' contacts etc etc (NB This is outside of the remit of the Fundraising Committee).
Any offers??
Del