UPS delivered my tickets today - well some of them

Due to the (I'll be polite here) cock-ups in the on-line ordering system, I had to place two separate orders, and paid for postage on one of them. Later, I bought some ACO grandstand tickets for another CAer. I emailed the ACO (twice) to get the three orders consolidated into one delivery, but no such luck - only the order with the postage prepaid was delivered. Should not have been difficult to consolidate three separate order under the same client code, but they couldn't.
If the ACO lived in the real commercial world, they would have gone bust years ago........oh, hang on...they did!! But they don't seem to have learned very much

Del