Noticed anything different?

[oldtimer]

Tickets for next year have been successfully purchased using the ACO's online booking system and it was a smooth and efficient process - a big improvement over previous years!

But there is more... Having made an error and booked four, instead of two, camping permits I sent a plaintive email to the ACO asking for their help to rectify my mistake.  Less than 48 hours after sending the email they had issued a revised booking confirmation and credited my account with the amount I had over spent.

No fuss, no bother, no complications.

Hats off, they have really raised their game this year.

[Andy Zarse]

Have the subcontracted the admin out to a third world country? You know, one with a customer service ethic like say Canada??

[BigH]

No fuss, no bother, no complications.

Oldtimer, it's about time you slung yer 'ook and f*cked right off out of it.
It's posts like these that make my blood boil and my piles change colour (although I'll admit this is difficult to confirm). Do you take us all for complete morons, f*ckwits and Estate Agents?

Jesus H #@**^* ~~@b'## %$**s*@ Christ!

[oldtimer]

I'll get my coat...