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Author Topic: Ticket refunds  (Read 5837 times)
Pilgrim
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« Reply #15 on: June 15, 2020, 07:01:00 pm »

The dredit note was downloadable and I'd ordered a digital ticket.
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ewan
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« Reply #16 on: June 16, 2020, 01:11:05 pm »

Hmmm, that's odd - I bought digital tickets, requested a credit note/refund but haven't heard anything after that initial request was confirmed... and the my tickets page shows me the tickets I bought, but no credit note or anything...
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Newspaper misprints from around the world:
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    apparatus was set in motion by the captain's 18-year old daughter,
    Veronica. Within an hour, she was yielding her treasure to the
    excited crew."
Barry
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« Reply #17 on: June 16, 2020, 06:16:48 pm »

Received a credit note for digital tickets via attachment to email yesterday.
Applied for refund on 26th May.
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Barry
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« Reply #18 on: July 23, 2020, 12:44:31 am »

Just been reading the small print on the credit note, if you don't use it by 31st May you will get a refund after 1st June.
If you do use it, it must be for the same type of tickets that you originally ordered.
As I understand that statement if your refund was for camping passes you can't use it for grandstand tickets, or vise versa.
But we will see.
« Last Edit: July 23, 2020, 12:49:29 am by Barry » Logged
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