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Author Topic: ACO Reservations Number  (Read 8238 times)

Offline pretzel

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ACO Reservations Number
« on: January 21, 2004, 02:46:25 pm »
Has anyone out there tried phoning the new number for Reservations shown on ACO headed paper? Tried several times today but get the 'number unobtainable' tone.

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Offline Barry

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Re:ACO Reservations Number
« Reply #1 on: January 21, 2004, 03:02:06 pm »
If the number you tried is 0033 892 697 224, I got through to them about 10 days ago on it.
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Offline Steve Pyro

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Re:ACO Reservations Number
« Reply #2 on: January 21, 2004, 03:04:00 pm »
I normally e-mail them (with a read receipt) and they act on my e-mail on the day.

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Offline jpchenet

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Re:ACO Reservations Number
« Reply #3 on: January 21, 2004, 05:36:19 pm »
Did you remember to remove the first 0??
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Offline pretzel

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Re:ACO Reservations Number
« Reply #4 on: January 21, 2004, 05:50:39 pm »
Quote from: Barry on January 21, 2004, 03:02:06 pm
If the number you tried is 0033 892 697 224, I got through to them about 10 days ago on it.

Yep - that's the number I tried, and yes JP - I even remembered to remove the first '0' (although having been unsuccessful I tried it the other way as well), all to no avail.

I thought I had some international call barring problem as I am calling from work but no - I can get the general enquiries line OK. Maybe it's because it's some sort of premium rate line bbut normally I get some sort of message advising that.

An e-mail is on it's way but I wanted to speak to them to ensure they fully understood the changes I want. You know how it can be sometimes......


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Offline Steve Pyro

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Re:ACO Reservations Number
« Reply #5 on: January 21, 2004, 06:05:46 pm »
Quote from: pretzel on January 21, 2004, 05:50:39 pm
An e-mail is on it's way but I wanted to speak to them to ensure they fully understood the changes I want. You know how it can be sometimes......

After I had my original invoice for my allocation, I needed some more camping and entry tickets.
I sent the invoice back with my credit card number and a covering note requesting the extra tickets.  They added the extra tickets and charged my credit card for the additonal total.

Then.....I needed even more camping and entry tickets, so I e-mailed the ACO.
Three days later I received in the post an amended invoice and request for payment for the extra tickets I had e-mailed them about.

So....the ACO ticketing girls are attentive and are complying with my (admittedly awkward) requests without protest.
No complaints here.  :) :)
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Offline jpchenet

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Re:ACO Reservations Number
« Reply #6 on: January 21, 2004, 08:02:01 pm »
I've still not heard anything from them yet about our tickets so I may need you to contact them again Steve and ask for some more!!  :)
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Offline Robbo SPS

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Re:ACO Reservations Number
« Reply #7 on: January 21, 2004, 09:23:32 pm »
Quote from: jpchenet on January 21, 2004, 08:02:01 pm
I've still not heard anything from them yet about our tickets so I may need you to contact them again Steve and ask for some more!!  :)

I emailed and asked for 2 more spaces , and have never heard anything else. Thankfully this site excists as does Smokie.....
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Offline smokie

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Re:ACO Reservations Number
« Reply #8 on: January 21, 2004, 11:51:52 pm »
Thank you for those kind words Robbo. Brown-nosing will get you everywhere...  :)
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Offline pretzel

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Re:ACO Reservations Number
« Reply #9 on: January 23, 2004, 09:31:30 am »
Just a quick update - It seems that my works telephone system is indeed blocking this number as it is a premium rate line. Calling from home gets through OK.

Only problem is I'm never at home during the ACO office hours so I'll have to rely on the e-mail. No response as of yet.........
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Offline jpchenet

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Re:ACO Reservations Number
« Reply #10 on: January 23, 2004, 10:02:53 am »
How about a call from your mobile Pretzel??
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Offline pretzel

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Re:ACO Reservations Number
« Reply #11 on: January 24, 2004, 06:53:20 pm »
Quote from: jpchenet on January 23, 2004, 10:02:53 am
How about a call from your mobile Pretzel??


Good idea JP, hadn't thought of that. As usual it's the blindingly obvious that passes me by :-[
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