I e-mailed my request to them last July, and followed it up in January. they said that July's requests would be invoiced at the end of January. Actualy got my invoice 1st week of Feb. Faxed back the confirmation next day, and payment reciept arrived in post yesterday. Now I've just got to wait for the tickets, but this all seems just like last year.
As for getting anywhere but beausejour, I reckon it's a case of dead mens shoes!!!!!!!